Best point-of-sale solution for supermarkets
There is a wide range of products sold in a supermarket or grocery store. These products could belong to numerous brands, have a certain expiry date, and move out of the shelf in a short period. Some of these products, such as fruits and vegetables, are also sold based on their weight. Consequently, supermarkets must implement a point-of-sale solution that can manage all variants of a product in terms of their make, package sizes, special deals, and the like. Also, the POS should be able to calculate accurate pricing in case of weight-based purchases.
However, the main challenge that supermarket business owners face in choosing the most suitable solution among the array of solutions available in the market. Some POS solutions might have features that these business models do not require. On the contrary, some of them might not have the pre-requisite features that these businesses can not do without. Using such solutions could impact the business negatively in terms of financial investment and business operations.
In this article, we would assist supermarket business owners in identifying must-have features that they need to look for while evaluating any POS software:
1. Inventory control
Supermarkets need to ensure accuracy in their stock numbers. Since products have expiry dates, overstocking could result in spoilage of goods before even reaching the shelves, resulting in huge losses. On the flip side, keeping lower stock would mean a loss in sales, eventually leading to customer attrition. The business, as a result, would incur huge losses.
An ideal POS solution for a supermarket chain should have the capability to track inventory stock in real-time and accurately auto-update stock numbers as soon as a sale is rung up. Also, users should be able to set up a threshold for inventory count and automatically place relevant purchase orders or notify users to place the same.
2. Scale and barcode scanner integration
Groceries also sell products such as vegetables, fruits, pulses, and the like, that are not pre-packed. A grocery-tailored POS solution should be able to easily integrate with weighing scales and barcode scanners. With this provision, retailers would be able to produce accurate bills for the number of goods purchased by their customers based on weight. Additionally, they would be able to tally the weight of these goods with their inventory and restock items accordingly.
3. Loyalty program integration
It is a well-known fact that acquiring new customers is five times more expensive and time-consuming than retaining existing ones. Undoubtedly, supermarket business owners must have a robust customer loyalty program in place to reward repeat customers and incentivize new ones. The store POS solutions should be seamlessly integrated with these loyalty programs to track all purchase history of a customer, record loyalty/membership card details, and redeem rewards.
4. Back-office report generation
Managing or scaling up any business is quite cumbersome. Without any insightful data, retailers would not be able to understand the company's growth over a period of time or plan out strategies to grow the business. So, the organization's management should be able to extract reports on the company's sales, inventory movement, seasons' trends, and the like. The supermarket's POS solution should generate readily-available reports in real-time. Deriving insights from these reports would help retailers in forecasting business growth, increasing profits, maintaining inventory levels, and much more.
A supermarket-billing software like Ginesys POS has all these inevitable features and much more. Many leading supermarket chains in India have implemented Ginesys and scaled up their business over the years.